Our Preferred Vendor Management Program includes assessing current suppliers,
their rates, and quality and services standards. All's Well Health Care
Services will use this information to negotiate preferred supplier contracts
and ensure your business receives the best rates possible. Standard
preferred vendor contracts are implemented and administered by All's Well,
ensuring consistency and reducing liability related costs.
Case Study: Medical Group in California
All's Well has enjoyed a successful partnership since 1996 with one of the best rated
medical groups in California. In 1999, All's Well was awarded a
contract to become this medical group's Primary Staffing Partner utilizing
our On-Call Staffing Program.
Challenge
All staffing requests were decentralized and there was no official tracking
of temporary usage, by a central source. In addition, the medical group
needed assistance in mainstreaming their entire temporary staffing pool from
the ordering source to the alternate vendors to accounts payable.
Solution
By utilizing All's Well’s On-Call Staffing Program at the medical group,
All's Well was able to provide two Dedicated Account Executives as well as a
Quality Manager to manage our staffing partnership. All's Well created a
Temporary Requisition Form Template for the medical group to download on
their internal systems for all Supervisors/Managers to have access 24 hours
a day, 7 days a week, to complete a requisition for their department needs
which they e-mail or fax to All's Well. By utilizing this form, we
centralized all the temporary staffing requests and increased the medical
group's productivity and decreased billing errors and no-fills.
On-Call Services Program
To Further The Success Of Our On-Call Staffing Program With The Medical
Group, All's Well Compiled A List Of Approved Vendors Who Not Only Met Our
Criteria, But Also Matched The Level Of Quality To Which The Medical Group
Has Grown Accustomed. All's Well’s On-Call Staffing Program Consists Of
Single-Source Invoicing, Payrolling Processing, Orientation And Behavior
Maintenance, And Overall Compliance For All Approved Vendors.
Ongoing Cost Analysis
All's Well recognized that cost control was a priority for this medical
group. For this reason, we incorporated consolidated billing. All reports
provided to the medical group include all vendor activity and are vital
factors to our continual analysis of their spending and cost control.
Customized Orientation
To further guarantee client satisfaction, each temporary associate placed at
the medical group undergoes a 20-minute orientation on group policies and
procedures. Accompanying this presentation is an Orientation Brochure and
job specific policies on injectables.
Transition Program
To assist the medical group’s managers and supervisors to embrace our
On-Call Staffing Program, we designed a Quick Desk Reference Guide and
conducted introductory meetings with their hiring managers and our dedicated
account executives. The Quick Desk References Guide was an essential tool,
allowing us to provide the medical group with tangible material to read
through at their convenience in order to answer any questions about our
partnership with their company. The introductory meetings were crucial as we
were able to put names to faces and learn more about each of the
personalities we were to deal with on a daily basis. This process
facilitated our goal to familiarize our dedicated account executives with
the medical group's hiring managers and supervisors.
Steering Committee Meetings
To keep lines of communication open and maintain a strong staffing
partnership, we meet with group managers and supervisors on a monthly basis
to discuss any challenges or issues that might have occurred the month
prior. We also utilize this time as an open forum to allow everyone to share
their ideas on how to improve and make all of our jobs easier.